When your customer returns the items, create Exchange and Return document to add the returned goods.
Select Shipment (Delivery Order), add the Product(s), Location(s), Sections(s), Batch(es) (if have) and Quantity
After clicking Save, the item quantities will be returned back to your destinated inventory location. You can check in Inventory List Report or Inventory Movement Report.
Written by KimUpdated over a week ago