After products are assigned to a project, if a customer damages or breaks rented items during the project, you can create a Compensation Sales Order to record the loss and bill the customer properly.
Compensation Sales for Damaged Rental Items
1. In the project, click 'Compensation Sales' to open a new sales order.
2. The system will automatically set the order type to Project Compensation.
3. Add damaged items by:
Manually selecting products (the system will show you only products already moved to this project)
Scanning the barcode of the broken items
Importing items from a prepared Excel file
4. Click 'Save once you are done
Remove Compensation Stock
When an item is damaged, it should be removed from the project warehouse. This ensures:
Broken items are not returned to the original warehouse when the project ends
Inventory records and compensation values remain accurate
Once the compensation sales order is created:
Click 'Remove Compensation Stock' to remove damaged items from the project warehouse
The items will be transferred to the Compensation Warehouse and excluded from project inventory
